Trusted Crypto Exchange

Account verification is required so that crypto asset trading transactions carried out through SAFEbit can be confirmed as being made by real individuals and legal obligations can be fulfilled. For this process, your full name, T.C. identity number, mobile phone number, email address, selfie verification, and residence document are requested.

Yes. You can deposit and withdraw funds 24/7 by bank transfer from your Ziraat Bank and VakıfBank accounts.

At SAFEbit, only transfers made from personal bank accounts registered in your name are accepted. Transfers made via credit cards, joint accounts, or company accounts are not accepted and are refunded. To start the refund process, you must send the transaction receipt, a front photo of your identity document, and your personal demand deposit bank account details to [email protected].

To withdraw TRY from your SAFEbit account, simply click the "Withdraw" button on the "My Assets" page and enter your bank IBAN. Withdrawals are made only to personal demand deposit TRY accounts registered in your name. EFT and FAST methods can be used.

To deposit TRY into your SAFEbit account, click the "Deposit" button in the "My Assets" section to access bank details. You can make transfers via online or mobile banking using bank transfer/EFT/FAST methods. For the transaction to complete smoothly, the transfer must be made only from a personal demand deposit bank account registered in your name.

Under the new regulations, declaration notifications have become mandatory for crypto asset deposit transactions. This declaration is requested to report the source of the transaction and fulfill legal obligations. To make the declaration, make sure your app is up to date, then go to the "Wallet" section, select the crypto asset you deposited, and complete your notification by viewing the pending declaration transactions in the "Open Orders" area.

If the declaration notification is not made on time, delays may occur in your deposit transactions or transaction restrictions may be applied. If you cannot see the declaration area, your app may not be up to date. It is recommended that you update the app to the latest version and check again. If the issue persists, you can contact the support team.

Under the new regulations, completing video account verification has become mandatory for accounts to be actively used by crypto asset service providers. This process is applied to ensure user security and fulfill legal obligations. To start video KYC, log in to the SAFEbit mobile app, go to the "Account" menu, and click the "Verify Account" option in the top-right corner. It is important to enter your information completely and accurately so the process can be completed quickly.

For security reasons, these actions can only be carried out by our support team. You can start the process by sending your request along with your account verification information to [email protected].